Influence and Enchantment

As part of a new series on advocacy in school libraries, regular Bright Ideas contributor Catherine Hainstock shares her reflections on how school librarians can assert their place at the heart of the school.

The School Library Association of Queensland in partnership with the Queensland University of Technology has recently published research on the important contribution that school libraries and teacher librarians make to literacy development. This excellent report reinforces the findings of decades of research on the positive influence a well-resourced library with a qualified teacher librarian has on student achievement.

I read this report in tandem with Guy Kawasaki’s book, “Enchantment: The Art of Changing Hearts, Minds and Actions”. His book is about promotion and customer service and even though a school library is not a business, I believe it’s a useful model to explore. At the end of the day, as a teacher librarian I feel I am here to help others. The better our service, the better the result. I am also interested in how we promote what we do because no matter how much research is released, how well supported a school library is, how well it is resourced, or how qualified the teacher librarians are, there is no immunity from decisions to down-size or side-line a library service.

We must make our contribution to school life and student outcomes evident and our influence felt by everyone who comes into the library. Kawasaki’s book helped me understand that my ultimate goal is not about improving customer service, it’s about enchanting people with our service.

[Enchantment] is more than manipulating people to help you get your way. Enchantment transforms situations and relationships. It converts hostility into civility. It reshapes civility into affinity. It changes skeptics and cynics into believers.

— Guy Kawasaki

Kawasaki’s book goes right back to basics (and that’s not a bad thing). He reveals the foundation of enchantment as ‘Likeability’. You can’t enchant people if they don’t like you or your service. (I still haven’t forgot the tyrannical librarian in the public library when I was a child!) Those lady-dragons in pearls may be extinct now, but we want students and teachers not just using our services, but raving about them. Here’s a short list of points from the book that I found relevant to school Library/Information Services (and check out this infographic for more):

  • smile (and be polite)
  • accept others (and sometimes give them a break)
  • get close (get out of the library and make contact)
  • project your passions/find shared passions
  • create win-win situations
  • adopt a Yes attitude

Kawasaki also points out that likeability only goes so far – people need to be able to trust you and your service. In a chapter on the importance of trustworthiness there’s some excellent food for thought about:

  • focussing on  goodwill
  • living up to and fulfilling promises
  • giving people the benefit of the doubt
  • the importance of expertise and competence  (like keeping abreast of basic ICT skills for us)
  • showing up (physically and virtually interacting with our clientele)

Reading these two publications at the same time brought into focus the influence we have (or can have) as teacher librarians and how important it is that we recognise and actively cultivate opportunities no matter how big or small.

We used to say the library was the heart of the school; a place for students to learn, inquire, read and enjoy. But with all the technological changes occurring in education, school libraries are no longer contained within four walls. Perhaps the focus can finally shift from the physical space to the real heart of the library – teacher librarians and the services they provide. Over the next few posts, I hope to explore the idea of teacher librarians at the heart of the school. I’d like to reflect on what that can mean for us and how we can continue to grow our influence.

Other posts in this series:

Image Credit: (ca. 1910),  Interior of The Queen’s Hall, showing a member of staff sitting at the Enquiries window, State Library of Victoria Pictures Collection.

Be in control: participate in the new age of school libraries

On May 24th, SLAV hosted ‘Be in control: participate in the new age of school libraries’, a conference for library teams. In this post Cindy Tschernitz, SLAV Executive Officer, reflects on the day. The Bright Ideas team also interviewed delegates at the conference and you can listen to the recording here.

What a fantastic day for all delegates. We embraced the year’s theme of ‘Participate, engage, shine – you, me, us’ with a great level of engagement, interaction and enthusiasm. Delegates don’t want to be passive receptors of information and we need to engage, challenge and involve which we did at this conference. It was particularly heartening to see and hear from library team members who learnt from each other and spread the word beyond Melbourne Park through Twitter.

You can see a Camilla Elliott’s Storify of tweets from the day here.

Speakers were outstanding. James Laussen Principal of Overnewton Anglican Community College and Joy Whiteside, Head of Library (a very active SLAV member and John Ward Award winner) did an excellent job setting the scene for the day. Jim gave us an overview of where education is going and Joy followed with her well researched paper on where school libraries are going. She told it as it is, no holds barred and really allowed all to reflect on their role in the school library and greater school community. We had a solid basis for the rest of the day.

Michael Jongen discussed the issues around how we can best provide access to all types of digital content. What struck me was the complexity of improving access and the more Michael spoke, the more issues were raised. As many of the delegates were involved in technical aspects of school libraries, like cataloguing, there were many many questions raised. To some degree it appears that the new cataloguing rules, RDA (Resource Description and Access) will need ongoing revision and adaptation to keep pace with digital content.

From the feedback we received, the concurrent sessions were very engaging. Thank you to Joyce, Michael and Renate and the one I attended, Management 101 presented by Janet Blackwell. Janet spoke with experience, wisdom and honesty. Telling it like it is should have been the theme for the day. Janet led us through her toolbox, showed us the tactics that she has used to ensure that the school library she is responsible for gets the credit and dollars that it  deserves by making it an indispensable part of the school community. Jane gave us some fantastic quotes which I would encourage all to look at via the days Twitter hashtag #SLAVconf.

The partnership between SLAV and the State Library of Victoria was highlighted by the afternoon’s session led by Kelly Gardiner and Cameron Hocking. The panel discussion of PLN participants and stakeholders gave some insight into the value of the PLN. It was great for those of us who are PLN dropouts to know we’re not alone and even more importantly that there are ways we can improve our time management strategies to help complete the course next time. The hands-on demonstrations exploring search strategies, curation, social media and workflow were also excellent. Next conference we will make sure that we have more time so people can attend more than one practical session.

To finish the day and highlight the importance of SLAV’s partnerships with both ALIA and other state school library associations in the Australian arena, Sue McKerracher spoke about a number of initiatives particularly the The Future of the Profession project and the 13 Project. These projects bring together government, school library associations and other agencies in an initiative that will support the school community but will also provide an important platform for advocacy for school libraries.

If I had only one word to describe the conference it would be ‘invigorating’. I am looking forward to the next one on August 15 Transliteracy: who do you ask and how can you participate? which features Professor Kristin Fontichiaro, University of Michigan, School of Information in her first Australian visit. Hope to see you there.

VicPLN list of online tools

As part of Unit 4 – Teaching and learning tools in the Victorian Personal Learning Network (PLN), our team has collated a list of online tools for participants to test drive and review.

The list has been collated  in a Google doc – Tools.

Tools are tagged using the following categories (with a few examples):

If you’re more of a visual type, we have also built a list in a Springpad notebook. You can sort by tags using the Filter option (this may not display properly in some browsers, so if it doesn’t just use the Google Document instead).

We will be posting regularly to #vicpln with links to people’s reviews and examples.

Image credit: Helmut Newton, (1953) Construction of 36-mile oil pipeline at Corio, State Library of Victoria Pictures Collection

Mapping your PLN

In 2010, I read David Warlick’s Gardener’s Approach to Learning: Cultivating Your Personal Learning Network and was inspired to map out my PLN (personal learning network). I’m glad I did because it gave me a different perspective of my learning landscape. I saw how I was connecting with colleagues and professionals, what places were most productive for me, and I was able to identify gaps worth exploring for future growth and weed out connections no longer meeting my needs. Growing my PLN became more purposeful.

Remapping my PLN a couple of years later, gave me further insight; I became aware of how the tools were shaping me, how they were shaping my online relationships and that I was growing from being a consumer towards being a collaborative, creative producer in my network. The activity was inspiring, rewarding and produced concrete evidence of professional growth. The map is a highly visual artefact that can be used in professional development plans and performance review conversations.

If you have never mapped your PLN before you may want to start simply with:

  • Face-to-face associations – eg. Teaching faculties, school/organisation learning teams, professional organisations you meet with in person.
  • Online associations – eg. nings, online organisations, Twitter hashtags you follow like #vicpln, groups on social media sites like Facebook
  • Access/aggregation – places you go to for learning and things you subscribe to eg. blogs, newsletters, curation tools like Diigo

Concentrate on your cohorts and the types of connections you have developed, don’t worry about naming individuals.

Once you are confident mapping your own PLN, why not take it a step further and have your students try mapping theirs? Most young people already have informal networks for learning, especially those involved in online gaming. Mapping then discussing as a group places they go to obtain information could help them to see connections between informal and academic learning. It might also be a great way of introducing them to a broader range of resources and ways that cultivating their PLN can help them achieve at school.

What it takes to be a DIY Learner

Maria Anderson on Free Range Learning

With so much educational content now online for free, many educators are turning to DIY or free-range learning to support their professional development. It’s a great idea, but having limitless information at your fingertips does not equal learning. And simply consuming content does not mean that skills or knowledge will develop.

In this illuminating TED Talk, “Recipe for Free Range Learning”, Maria Anderson takes the audience through conditions and elements vital for successful self-directed learning.  Participating in online programs such as the Personal Learning Network can help learners meet many of the conditions Maria speaks about in her TED Talk. You can check out details of the next PLN course here.

Maria also highlights some of the common pitfalls in managing one’s learning such as info-whelm, decision fatigue and optimism bias.

This video could also be well worth viewing and discussing with students, perhaps as a springboard for further talks on time management, learning habits or future pathways learning.

PLN registrations are now open

Registrations are now open for the next round of the Personal Learning Network, an online course run by the State Library of Victoria and SLAV. The course is the perfect introduction for teachers or school library staff looking to connect with other educators and discover some great free teaching & learning tools.
Computer Toddler
The PLN is delivered entirely online, meaning that participants can work through the course materials at any time. Over seven units you will explore tools to help you stay organised, discover useful resources, and explore issues like digital citizenship. You’ll also get started with blogging and learn about the range of free professional learning resources available online. Weekly webinars will also give you the chance to meet other participants and explore the themes of the course in more depth. The course is $115 ($105 for SLAV members) and commences on March 12. You can find more information or book online here.

The PLN is now in its fourth year, and this year marks a new and exciting time with the shortening of the PLN course and the introduction of several short courses. Alongside the PLN course there will also be an Advanced PLN running over four units in July, and the Research Toolkit will return in October 2013. We’ll keep you posted about these courses here on Bright Ideas, but if you’d like to register your interest in any of these courses then email pln@slv.vic.gov.au

For details of how to stay up to date with all of the news from the course and to connect with the #vicpln community make sure you have a look at our PLN page. We look forward to seeing you in the course and online.

PLN short course builds your research toolkit

The next round of the Victorian Personal Learning Network has been announced, with the first ever Victorian PLN short course kicking off on November 12 and running for 4 units. The Research Toolkit course will explore reliable online resources, effective search techniques and tools for organisation and referencing.

The online course is self paced and will feature webinars with research experts. It’s a great way for teachers and library staff to brush up on their skills and keep up to date with new tools and techniques. Research Toolkit is also a good refresher for previous participants in the Victorian PLN course looking to reinforce and further develop many of their own research skills.

Image of research guide on census

State Library of Victoria Research Guides

Research Toolkit is a partnership between the State Library of Victoria and the School Library Association of Victoria. The course costs $85 per person, but group discounts are available for teams of six or more. For more information visit the State Library of Victoria website, or email learning@slv.vic.gov.au

Victorian PLN webinar recordings

The current Victorian PLN course is now winding down as participants begin reflecting on their course through digital stories and catching up on any units that they may have missed during the term.

Over the 12 units of the course participants have discovered great web tools, written blogs, explored curly issues like digital citizenship and discovered the wonderful community of educators that exists online. You can connect with the participants and the wider VicPLN community at the Facebook group, which now has close to 200 members.

A major feature of the course were the regular web conferences which covered a range of topics. You can access the recordings below. The sessions were:

Getting started with your PLN and blogging

Organising information online (Twitter, Blogging, IGoogle)

Integrating technology into schools (featuring Tony Richards)

Online databases and search skills (featuring Andrew McConville from the State Library of Victoria)

Gaming in Education (featuring Paul Callaghan)

PLN wrap up and final reflection

All of the recordings will open in Blackboard Collaborate (or Elluminate). For help getting started with this web conferencing tool, have a look at the web conferencing guide on the Victorian PLN blog.

We love learning – feature blog

Classroom teacher Nicole McMahon at St Luke the Evangelist School in Blackburn has developed a blog for her Prep class.

It would be great to make connections with others through our blog. In the Prep Classroom, we have commenced a blog sharing our learning in the classroom.

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At the moment it is in its very beginning phase but the goal is to have children using this class blog as a tool to reflect on their learning – not quite an individual PLN but rather a class learning network to make connections with the outside world. Being that the children are 5 or 6 years old, the content of our blog reflects this in its colour and creativity.

Nicole has set up blogging guidelines for her students and parents to ensure safety and respect for every student and parent. What a great space Nicole has created for sharing the work and learning of students. A bright and inviting space that showcases and celebrates learning. Congratulations Nicole!

Edublogs awards 2010

Many of you will be pleased to know that the nominations are now open for the 2010 Edublogs awards.

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  • Nominations: Close Friday 3 December
  • Voting: Ends Tuesday 14 December
  • Award Ceremony: Wednesday 15 December

Categories are:

  • Best individual blog
  • Best individual tweeter
  • Best group blog
  • Best new blog
  • Best class blog
  • Best student blog
  • Best resource sharing blog
  • Most influential blog post
  • Most influential tweet / series of tweets / tweet based discussion
  • Best teacher blog
  • Best librarian / library blog
  • Best school administrator blog
  • Best educational tech support blog
  • Best elearning / corporate education blog
  • Best educational use of audio
  • Best educational use of video / visual
  • Best educational wiki
  • Best educational podcast
  • Best educational webinar series
  • Best educational use of a social network
  • Best educational use of a virtual world
  • Best use of a PLN
  • Lifetime achievement

The Edublogs staff explain on their blog how the process works.

This blog was fortunate enough to receive “First runner up” in the best librarian/library blog section and it was very exciting. So act now and nominate your colleagues, friends and sites that you find inspiring (however, you cannot nominate your own sites.)